Legal Information
Last updated: May 19, 2026
Trader Information
This page is published in accordance with Regulation (EU) 2022/2065 (Digital Services Act) and applicable UK consumer law disclosure requirements.
- Trader name
- FrameCoach Ltd
- Trading as
- FrameCoach
- Company number
- 17007433 (Companies House, England & Wales)
- Registered office
- 1 Nashleigh Hill, Chesham, United Kingdom, HP5 3JF
- VAT status
- Not VAT registered
- Contact email
- contact@framecoach.io
- ICO registration
- Application pending
Customer Support
For product questions, account help, or to exercise your data-protection rights, please email contact@framecoach.io or visit our support page. We aim to respond within 2 business days for support requests and within 30 days for formal data-protection requests.
Online Dispute Resolution (EU consumers)
If you're a consumer based in the European Union, you can submit a complaint to the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. We're not obliged to participate in ODR proceedings and will respond to formal complaints directly via email.
Reporting Illegal Content
If you believe content in FrameCoach violates applicable law, email contact@framecoach.io with the words "DSA Notice" in the subject line. Include a description of the content, the location where you encountered it, and your contact details so we can follow up.